This highlight video is from November 17, 2023 session Dynamic Dialogue, Transform Feedback Flaws Into Opportunities
Session Focus: Dynamic Dialogue, mastering the Art of Feedback with Melissa Versino.
🟢 With the right mindset and communication skills, we can turn feedback flaws into opportunities for growth–Melissa Versino, Author 🟢
Dive deep into the world of effective communication in an intimate fireside chat with leadership coach Melissa Versino, a renowned leadership coach and author of the insightful book, Dynamic Dialogues: A Human-Centered Approach to Navigate the Flaws of Feedback. This engaging and interactive discussion promises to be more than just a talk; it's an exploration of the complexities and opportunities in feedback dynamics.
In this interactive session, Melissa shared practical techniques for transforming tense feedback conversations into collaborative dialogues. Drawing on her 15+ years of experience coaching executives, she explained how flawed approaches to giving and receiving feedback often stem from our innate human desires to feel respected and maintain control.
Expect to delve into key themes from her book, where Melissa addresses the common pitfalls in feedback delivery — from the 'dart-throwing' approach to the lack of psychological safety and the 'know-best' bias. She also discussed the intriguing 5:1 ratio of positive to constructive feedback and its neurological underpinnings.
Engage in a meaningful conversation as Melissa answers thought-provoking questions:
- What drove her to write this book, and what personal experiences with feedback sparked this journey?
- What are the major issues she identifies in feedback mechanisms within large corporations?
- How have certain memorable stories or anecdotes from her book highlighted the consequences of ineffective feedback?
- In what ways has empathetic inquiry, a term borrowed from social work coaching, played a role in her approach to giving feedback?
Highlights of the session included:
- Melissa's personal reasons for writing the book, inspired by her experiences in both giving and receiving feedback.
- An examination of common issues in corporate feedback, such as the ineffective 'dart-throwing' approach, lack of psychological safety, and the 'know-best' bias.
- Insights into the 5:1 positive-to-constructive feedback ratio and its impact on professional behavior.
- Discussion of memorable anecdotes from her book that illustrate the power of effective feedback.
With Melissa’s warm, engaging style, this fireside chat surely sparks thought-provoking reflections and dynamic discussions. This session was not just an exploration of feedback but a transformative experience that reshaped our understanding of communication in professional environments. Stay tuned for more insights and future sessions that promise to enrich your leadership and communication skills.