Measuring and Rewarding Managers that Develop Talent: What gets measured, gets done | What gets rewarded, gets repeated

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Since 2020, i4cp has heard numerous success stories where organizations let “managers manager”. These stories were backed up by a comprehensive research project that showed that these “people managers” exhibited a consistent set of behaviors that resulted from increased level of engagement, a healthier culture, stronger alignment to the purpose/mission, and increased market performance. One of these behaviors was to become better developers of talent. As strategies and priorities seemed to change overnight, these people leaders became fixated on developing talent to address the changing business needs. They encouraged top talent to rise to the challenge and take on more visible roles. They also broke down silos and shared learning and best practices across the organization. The challenge now is how to develop a common set of metrics that will hold all managers accountable for developing talent. This common scorecard will allow more data to reward the best managers and reveal those who need help. Eventually, the common set of metrics will provide concrete proof that “letting managers be developers of talent” does work over a longer period and rolled up and create a dataset that can be reported to the Board and shareholders.

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