The pace of change in the market has changed more rapidly than ever before, accelerated by the connected customer and influx of information. CNA and Motorola Solutions have large sales teams who are helping lead the change in the market with their customers. The challenge is how to best keep both the Sales teams and the functional development teams up to speed with the latest skills and development in a busy 7x24 world with changing needs from customers and increased competition.

Explore examples of how CNA and Motorola Solutions are approaching this shift as a baseline for a wider discussion on where these trends will go in the future. We’ll look at the transition and culture shift from F2F/Instructor-led towards new modalities and the steps to making the transition. Learn practical tools and methodologies which will accelerate a dynamic learning environment to keep both your sales teams and development teams on the cutting edge to drive business results. During this session, participants will gain additional insights from participants for true information exchange and dialogue on the future of sales and professional development learning for influence and impact.

• Gain a better understanding of how other companies are equipping their customer-facing teams
• Explore opportunities for enhanced linkages to HR/ Talent on partnering for bench strength
• Learn and consider the best ways to apply within your own culture and company through examples seen in the session
• View on the future of front line customer-facing Learning