If everyone could just give each other effective feedback and start being kind and not nice, we wouldn’t need to spend all this money on engagement surveys, 360’s, executive coaching, self-assessments, and time on performance reviews. Every day would be a learning day. You’d get continuous improvement ideas from all those who work with you. Imagine that. Thanks to the brain and corporate culture, this doesn’t happen. The good news is some organizations are starting to understand the importance of having a feedback culture, and how that will help win the war on talent. This is not one of those “an app” will solve it issues.

First start with WHY. Why are we terrible at giving and receiving feedback and what would happen if we all bucked the trend and started doing it effectively. Then ask what behaviors do we want to see our people model. Finally, how do we do that!? You have choices. Micro vs Macro. Changing the hard wiring of a human is one of those behaviors we need to really think hard about how we go about doing this. In this session you will see how to embrace micro thinking in a macro learning environment and how much can achieved in a scalable manner. Discover Financial will walk you through their journey.

• Why is feedback such a challenge? What blinds (bias) us with feedback.
• What does great feedback even look like?
• How do we effectively scale change, the hard wiring of our people, to model the right way?