Session Focus: Ways to Optimize Learning & Development Workflows with ChatGPT
In a eye-opening session on leveraging ChatGPT and generative AI for learning and development, experts shared strategies to streamline workflows and boost productivity. The key takeaway? "Generative AI is a class of tools and each one of them has a primary purpose," as Trish highlighted.
Here are three critical insights for talent leaders:
- Master the art of prompt engineering. Crafting effective prompts is crucial to unlocking the full potential of generative AI tools like ChatGPT. Learning this skill can help automate repetitive tasks like writing learning objectives, video scripts, and assessment questions with quality outputs.
- Embrace AI-human collaboration. Don't view AI as a full replacement, but rather as a powerful co-pilot. Let AI handle automatable tasks while applying human expertise for context, quality control, and strategic input. This symbiotic approach optimizes efficiency.
- Explore the generative AI toolbox. Understand the specialized capabilities of different AI tools (e.g. ChatGPT for dialog, Stable Diffusion for images/graphics) to build integrated, AI-powered workflows that accelerate content creation and learning experience design.
By adopting these best practices, L&D teams can reduce cycle times, boost productivity, and focus on higher-value activities. As Josh emphasized, "This is an enabler tool for individuals that don't have the background in the craft" - empowering everyone to create quality learning experiences.
The AI revolution is here. Talent leaders who learn to wield generative AI's power strategically will gain a competitive edge in developing a future-capable workforce. The time to skill up is now - the "people that learn how to do this faster...are going to outperform everybody else." (Trish)