I am a Lean Practitioner, Lean Six Sigma Master Black Belt, Author and Coach with 20 years of process improvement experience and education in both manufacturing and service industries.
Analytics, Curation, Digital, Engagement & Culture, Future of Work, Leadership, Operations, Performance Improvement, Sales & Customer Service, and Strategy
Area of Expertise
Operations and Performance Improvement
Applied LEAN for Operations: Process Design & Development Methodology™: The Anatomy & Physiology of Process
This book is about process: the anatomy and physiology of process. The process itself has an anatomy from which process standards might be defined. The process also has a physiology, that is to say, it thrives in the human ecosystem by interaction points with the organization. This book is written for the LSS practitioner who seeks to develop skill in the practice of process design and development. It leverages concepts found in LEAN literature and your knowledge of common continuous improvement tools from the Lean Six Sigma (LSS) toolbox, and it expands the use of those tools for the practitioner to develop technical process design and development expertise.
The Art & Science of Applied Lean for Operations: Lean Sigma Practice Beyond Certification
A noteworthy and pragmatic tool for the Lean Sigma practitioner, this book goes into detail concerning the practice of lean sigma well beyond that covered by traditional course work and certification in order to illuminate the many areas in a business where the practical application of Lean Sigma can add value and enable world-class performance. The author imparts knowledge gained over twenty years of practical experience as well as that gained from intensive study of Lean Science and Lean Literature, making this a must-read for those who strive to master the trade of Applied Lean for Operations.
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