When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the “consultant’s bible.” With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.
Flawless Consulting: A Guide to Getting Your Expertise
By Peter Block
ASIN#: B0073ZLXBK
Sales & Customer Service alignment consultative trust