Being A Consultative Learning Partner | Retooling L&D at CVS

Session Focus: As ELE member companies create CoE (Centers of Excellence) for their learning function, what are best practices for L&D to be consultative

Workplace learning continues to change and evolve, bringing along not just challenges and exciting opportunities but also the need for L&D to constantly develop its skills to meet the demands of its people and organizations.

Add this to the importance of acting as a business partner, to align learning to business objectives, and there’s a challenge for L&D professionals to remain ahead of the game.

Here are skills from What makes a successful L&D partner (2018, Training Journal) help us be consultative:
Understanding the business problem
Build, Buy or Borrow (Curate)
Supporting performance
Evaluating impact
Managing enterprise learning

The key to being a trusted advisor is building trust!

ELE’s Learning Circle will be ideating Retooling Talent Development for the New Normal.

  • How Do We in L&D Add Unexpected Value?
  • Why does it matter?
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