Idea ExchangeCategory: [ Idea Exchange ]What platform is easy to create a conversational HR L&D chatbot?
Kacie WaltersKacie Walters asked 11 months ago

What platform is easy to create a conversational HR L&D chatbot? We want to experiment with other ELE member-companies interested too.
Our corporate learning & talent development team has ten people that support a global employee base. Here is a list of sample questions we get often and takes a lot of our team’s time to answer.
I imagine most people get similar questions in their organizations.

  1. I saw a class in Limerick. Is it also offered in Chicago? (enter any location if a multi-location company)
  2. When is the next Excel class offered?
  3. What do you recommend I take to improve my communication skills?
  4. How do I see what classes I have taken in the past?
  5. How do I get credit for an external conference I attended?

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