What Every Manager Should Know About Training: An Insider's Guide to Getting Your Money's Worth From Training

By Robert F. Mager
ASIN#: 1879618192

A Robert Mager bestseller! This clearly written, witty, and easy-to-read book is a terrific tool for helping managers see your services as an essential resource for improving job performance, not just another expense.

What Every Manager Should Know About Training provides managers with a clear introduction to performance technology without gimmicks or jargon.

It shows them how to determine whether or not training is appropriate for improving performance. It also describes how managers can best use available training and performance improvement tools.

Once your managers read this book, your job will be easier because managers who are better informed about the services you offer are better consumers. They’ll see what they need to do to create an environment that lets their employees apply the skills they learn from you.

If you use training services, especially if you have to pay for them out of your budget, this book will help you:

  • Determine why your employees' performance isn't meeting your expectations and what to do about it
  • Ensure that your employees possess the job-relevant skills they need
  • Get training done in the least amount of time and at the least cost, whether training is obtained internally or from vendors
  • Leverage training as a true competitive advantage
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