Retooling Beyond In-Person Training: Finding New Ways to Add Value (COVID-19 #11)

by Colin Hahn, Nick Allen, Karen Gelb, Edward Prentice III, Jean Ryan, Steve King

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Hero story arc: our protagonist (DD’s L&D department, and likely you the audience member) just experienced a collapse in demand for your most recognized product (in-person ILT). How did our protagonist pivot to not only avoid being unnecessary but actually became more valuable?

What we will explore together :
Distinguish what we do (activities) from what adds value (our purpose; OD wheel):

  • Stop doing activities that no longer add value (examples: in person training, employee experience survey)
  • Leverage relationships to discover needs (examples: helping IT with choosing virtual tool)
  • Rapidly innovate to serve customer needs (examples: upskilling with tech skills, remote working, communicating & recognizing employees)

 

ELE’s Learning Circle will be ideating Retooling Talent Development for the New Normal.

  • How Do We in L&D Add Unexpected Value?
  • Why does it matter?

ELE’s Idea Exchange: Collaborate your insights online with your peers here.


Consider joining ELE’s Virtual cohort for Learning & HR Executives. A TEAM LEADERS Membership grants a year-long learning process through face-to-face collaboration and networking with other local heads of Learning & Talent Development, access to a robust archive of Virtual cohorts and exchanges via ELE Insights, and robust question & answer forum named the ELE Idea Exchange. Each senior leader is encouraged to bring a peer from their organization that contributes to, engages, or supports the Learning & Talent spectrum for their workplace.

Our quarterly cohort exchanges are built around the following design elements:

  1. Sharing practical case studies aligned to business needs
  2. Identifying key issues and developing insights and solutions
  3. Canvassing learning industry trends applied at ELE members’ workplace

For more information, visit https://learningexecutive.com/our-membership-plans/.

Colin Hahn
Nick Allen
Edward Prentice III
Steve King
Colin Hahn
Karen Gelb
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