We have heard that AI and robots are coming to take jobs away. Over several decades, automation has indeed impacted routine roles in the workplace. We can expect more changes, and we can affect how the future unfolds. At UL, we find value in human augmentation that propels a person’s performance, not replaces them.
By using Digital Coaches, Q&A Bots, back-office automation, Dynamic Work Redesign, and Lean Six Sigma principles, we feel people will have more time to do what people do best: create, problem-solve, and apply their rich domain knowledge.
What we will explore together
This presentation is for learning professionals who want to explore how they might leverage technologies to improve their workflows or help colleagues. We will provide several current user cases at UL, exploring what worked and what other challenges exist. Come learn with us.
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