2009 F.A.Q.'s for 8th Annual Chicagoland Learning Leaders Conference

Last Updated Thursday, April 15, 2010

The purpose of this Frequently Asked Questions (F.A.Q.'s) page is to provide a summary of the processes that have been established for participants attending the 9th annual Chicagoland Learning Leaders Conference being held on Monday, October 25, 2010.

Who should attend?

Open to all executives, functional heads and directors, managers, supervisors, project managers, solution providers of learning and talent development involved with improving business results. Learning leaders from academia, non-profit and government organizations are encouraged to join us.

What is the registration fee?

The conference-only fee is $750 per participant or we have a membership for individuals for only $1,500 that includes access to multi-media archives after the conference and free attendance to monthly peer-networking events for 12 months. Members can centrally register employees with significant discounts described in the member area of this website. Please review more information on member benefits and on how your company can become a member on our website's main faq page.

Do I need to pre-register or can I wait until the day of the conference?

You must pre-register for the conference. Security at our venue requires a list of conference attendees prior to October 25th. Please sign up early and take advantage of the Early Bird registration fee if you are eligible by paying online with a credit card. After your payment is received, we will confirm your registration within five business days.

Will wi-fi internet access be available at the conference?

No. Wi-fi is available from the Hyatt Lodge in the next building.

What is the dress code for the conference?

Business Casual.

How do I view and print directions to Hamburger University?

To view and print driving directions to Hamburger University & The Hyatt Lodge, please click here.
The address for Hamuburger University is 2715 Jorie Boulevard Oak Brook, IL 60523.

What hotels are nearby the conference?

We recommend you stay onsite at The Hyatt Lodge at McDonald's Campus.

When paying by check, to whom do I mail the payment?

When paying by check, please send an email to registrations@learningexecutive.com with your full contact information with the name and email addresses for each participant. An invoice will be emailed back to you with the amount. Checks can be made payable to Learning Executive Exchange and sent to:

   Learning Executive Exchange 
   P.O. Box 158 
   Winnetka, IL    60093
   Phone: 847-786-1002

After we receive your payment, you will be contacted with additional instructions within five business days.

What Refund policy will be used if I need to cancel my registration?

If a registered participant cannot attend after purchasing a seat at the Chicagoland Learning Leaders Conference, we ask that you transfer the seat to another Learning Leader in their company by emailing updated contact information to registrations@learningexecutive.com. There will be no additional fees for transferring conference registrations to another learning leader.

Cancellation prior to October 15, 2010 -- Refunds require a $245 processing fee. However, for those who are unable to transfer their regular $795 registration to another person, you will be refunded $550 (after deducting the $245 processing fee). Refunds for Sponsor fees are not available at any time.

Cancellation after October 15, 2010 -- By this time we will have made commitments to suppliers such as food and materials, and we are unable to refund registration fees after October 15, 2010.

If you need clarification or have additional questions, please contact us via email at registrations@learningexecutive.com. This document will be updated on a regular basis until the day of the conference.