2017 Participants FAQs for 16th Annual Chicagoland Learning & Talent Development Leaders Exchange

Last Updated Tuesday, August 7, 2018

The purpose of this Frequently Asked Questions (FAQs) webpage is to provide a summary of the processes that have been established for participants attending the 16th annual Chicagoland Learning Leaders Exchange planned for Oct 23, 2017.

Who should attend?

Open to all executives, functional heads and directors, managers, supervisors, project managers, solution providers of learning and talent development involved with improving business results. Vendor participation is limited to a few ELE Strategic Partners or invited by Dirk Tussing. Learning leaders from academia, non-profit and government organizations are encouraged to join this peer-learning community.

What is the registration fee?

The majority of attendees can register using pre-paid seats allocated to member-companies; please register online using your work email address.

Significant discounts described in the member area of this website are available for paid registrations before Oct 15, 2017.

Not a member? The conference-only fee is $975 per corporate participant (Note: Vendors need to be an ELE Strategic Partner or approved by Dirk Tussing).

Review more information on member benefits, discounted pricing and on how your company can become a member on our 2017 Infographic.

What is the dress code?

Business Casual.

Do I need to pre-register or can I wait until the day of the event?

Yes, EVERYONE must pre-register for this event. Security at our venue requires a list of attendees prior to the event. Please sign up early and paying online with a credit card is faster. After your payment is received, we will confirm your registration within five business days.

Will wi-fi internet access be available at the event?

Yes. The MCD Guest WIFI is free to use and is located in all public spaces within HU.

The Wi-Fi network is MCDGuest.

  • If you have an apple device, it should automatically load the McDonald’s splash page. On this page, you will click “Get Connected” at the top and you will be ready to go.
  • If you have a PC or Android, you will choose the same network (MCDGuest) and then open your web browser. Once opened, you can visit any website (usually works better with something that is not frequently visited and doesn’t have cookies saved), and then the splash page will load in the browser. You will then click “Get Connected” at the top and you’ll be all set.

Is there a twitter hashtag for this event?

Yes - #learningexecutive

How do I print maps, directions & parking tips for Hamburger University?

You can view maps, directions & parking tips for Hamburger University here.

The address for Hamburger University & The Hyatt Lodge at McDonald's Campus is 2715 Jorie Boulevard, Oak Brook IL 60523.

What hotels are nearby the Exchange?

We recommend you stay onsite at The Hyatt Lodge at McDonald's Campus, but there are many large close-by hotels in Oak Brook, IL.

Can I pay my invoice with a credit card?

Yes, to pay an invoice using a credit card, enter in your invoice number on www.learningexecutive.com/PayMyInvoiceOnline and complete the information requested.

When paying by check, to whom do I mail the payment?

When paying by check, please send an email to registrations@learningexecutive.com with the full contact information such as name, job title, and email address for each participant. An invoice will be emailed back to you with the amount. Checks can be made payable to Learning Executive Exchange LLC and sent to:
   Learning Executive Exchange, LLC 
   P.O. Box 158 
   Winnetka, IL    60093
   Phone: 847-786-1002 
After we receive your payment, we will contact you if we have any questions.

What is the refund policy if I need to cancel my registration?

If a registered participant cannot attend after purchasing a seat at the Chicagoland Learning Leaders Exchange, we ask that you transfer the seat to another Learning Leader in your company by emailing updated contact information to registrations@learningexecutive.com. There will be no additional fees for transferring registrations to another learning leader.

So we can accurately update our registration database, for each replacement please make sure you include the following in your request:

  • Company:
  • Contact First Name:
  • Contact Last Name:
  • Job Title:
  • Email:
  • Phone:

Cancellation prior to October 15, 2017 -- Refunds require a $275 processing fee. However, for those who are unable to transfer their regular $975 registration to another person, you will be refunded $700 (after deducting the $275 processing fee).

Cancellation after October 15, 2017 -- By this time we have made catering commitments, and we are unable to refund registration fees.

Does HU have a nursing mothers room?

YES. When someone would like to use the onsite private nursing mothers room, the security guard in the first floor lobby will let you in.

Can I watch videos on YouTube from previous learning leaders Exchanges?

Yes, Click here to access the ELE YouTube playlist from our 2011 Chicagoland Learning Leaders Conference. We have many more videos and multi-media archives available to Enterprise ELE Members on www.youtube.com/learningexecutive.

If you need clarification or have additional questions, please contact us via email at
registrations@learningexecutive.com. This document will be updated on a regular basis until the day of the event.